Changes to OfficeMaps Authentication and Sign In

Changes to OfficeMaps Authentication and Sign In

OfficeMaps is changing the way that users are authenticated to access the system. The updates that will be implemented aim to improve OfficeMaps security while also making it easier for users to log in using an email address, Azure AD integration or through a Google identity. One of the key changes is that for most users, there will no longer be a need to manually select an instance to sign in to OfficeMaps.


OfficeMaps URLs

To sign in to OfficeMaps, users currently access one of the following URLs:

https://app.officemaps.com (for Asia Pacific instances)

https://uk.officemaps.com (for European instances)

https://us.officemaps.com (for North American instances)

 

This regional distinction will no longer exist. All users will now access OfficeMaps through a single URL:

https://officemaps.net

Any firewall rules should be updated to allow access to this URL.

 

When a user signs in to their OfficeMaps instance, the address in their browser will be updated to reflect their specific instance. This URL will appear in the following format: 

https://[INSTANCE].officemaps.net

where [INSTANCE] is the Instance Code.

 

Users can still access a link to connect to OfficeMaps from https://www.officemaps.com.


This is the appearance of the new log in screen:


Email Address Logins

In the past, to access OfficeMaps users without an Azure AD integration would enter their instance code, then their email address and a self-maintained password. If a password needed to be changed, users could prompt to receive a Reset Password email. The use of self-maintained passwords has been removed from OfficeMaps. This log in method will instead now require users to enter their email address and click the Continue button. They will then be sent a One-Time Password (OTP) email containing a six-digit number which must be entered. If the timeout period for this OTP email has expired, users can prompt for another.

 

Azure AD Integrated Logins

Users accessing OfficeMaps using an existing Azure AD integration navigate to the log in URL. At the start screen, users then click on the button “Continue with Microsoft” which will present the standard Microsoft log in dialogs. Once a user has successfully entered their credentials they will be logged in to OfficeMaps. If a site's Azure AD policies require additional authorisation, this will need to be granted by an Azure AD/Office 365 administrator.

 

Google Authenticated Logins

Similarly, users accessing OfficeMaps using a Google identity navigate to the log in URL. At the start screen, users then click on the button “Continue with Google” which will present the standard Google log in dialogs. Once a user has successfully entered their credentials they will be logged in to OfficeMaps. If a site's Google identity policies require additional authorisation, this will need to be granted by an administrator.

 

Changes to Kiosks

If kiosks are implemented, the URLs will need to be updated. To do this, go to the Main Menu → Kiosks page to view the new Launch page link and also links to specific kiosks. 

 

Mobile Application

A new mobile application will need to be downloaded. More information about this will be presented shortly.

 

Other Changes

To help maintain high levels of security, support for the external use of iFrames in OfficeMaps will no longer be supported.

Zapier integrations are currently under development.

 

 

    • Related Articles

    • Testing Authentication Changes to OfficeMaps iOS Mobile Application

      In order to access the new authentication methods to connect to OfficeMaps through the mobile iOS application, you will need to follow the instructions presented in this document. It is important to note that these instructions should only be ...
    • Installing OfficeMaps

      Please refer to the articles Server Requirements and Installation Pre-Start Check before continuing. Performing the Installation Download the latest version of the OfficeMaps full package (e.g. OfficeMaps2.3.1.zip). Download the latest version of the ...
    • We are changing how you Log In to OfficeMaps

      In order to increase security and authorization options for our customers, we are releasing a new version of OfficeMaps. This release includes changes to the way users who are authenticated locally will log in to OfficeMaps, and will add the option ...
    • We are changing how you Log In to OfficeMaps

      In order to increase security and authorization options for our customers, we are releasing a new version of OfficeMaps. This release includes changes to the way users who are authenticated locally will log in to OfficeMaps, and will add the option ...
    • OfficeMaps and GDPR

      The General Data Protection Regulation (GDPR) is a new European privacy regulation. The GDPR was introduced to strengthen the security and protection of personal data in the EU and standardizes EU data protection law. It applies to any organization ...