Sync People from AD

Sync People from AD

Please ensure the steps required have been done prior to attempting to run Ad Sync.

For Azure Ad/ Office 365,

Setup the Integration Provider . (including setting How are new people added).

For AD (on premise)

- Open the main menu and choose Preferences  - People ,
- Select  People are added from Active Directory...
- Enter the Active Directory domain name. It can be the bare domain or dns name, eg iconico or iconico.internal. 
- Enter the windows group/s to synchronise the people from. If more than 1 windows group is to be specified, separate with a semicolon. eg Accounts;Management.


Select the fields to Sync and rules for processing departments, reports to.

To Run a manual Ad Sync.

Click the Person option on the main menu.



Then click the Actions button and select Sync People from AD (excluding profile pictures) or (including profile pictures).
When including profile pictures is selected, If will update images (even if they currently exist) and for Azure Ad, it will take longer.




If an error occurs during intial steps of the sync, a Red Alert box may appear in the top left of screen.
All other details, including success or failure, will be displayed in the dialog when complete.



You can optionally export the details of the sync to excel by clicking the button.





    • Related Articles

    • Using a Field in AD for Desk Allocation during OfficeMaps Sync

      OfficeMaps has an AD Sync process to add users and associated properties from AD. Information about this is available in the article Sync People from AD. As part of this function, Administrators can specify a field in AD that is used to assign each ...
    • Importing, Updating and Exporting People

      Exporting People A spreadsheet containing all OfficeMaps data for every user in the system is available by using the Export To Excel function. This function is available by selecting the People option from the menu and then selecting the Export ...
    • Adding a new Azure AD/Office 365 Integration Provider

      Azure AD/Office 365 integration allows users to log in using their Azure AD credentials and provides access to calendars for both people and meeting rooms. To add a new Azure AD/Office 365 Integration Provider choose the menu option Preferences -> ...
    • Configuring Azure AD for self-hosted OfficeMaps

      This article is intended to provide network administrators with the steps required to enable Azure AD to integrate with self-hosted OfficeMaps. IMPORTANT: THIS ARTICLE IS ONLY FOR ON-PREMISE INSTANCES. DO NOT COMPLETE ANY OF THESE STEPS IF YOUR ...
    • Step 3: Adding People to OfficeMaps

      There are 3 ways to add people to OfficeMaps: First: Manually via the browser interface. This allows you to edit users via the browser. Useful for adding/editing/removing small numbers of users. Users created this way are managed in OfficeMaps. ...